Boost Sales Sales Assessment Sales Customer Care

The People Intelligence Platform - Next Generation of Insight

It is estimated that it takes almost $30,000 and more than 7 months of training to fully on-board and train a sales representative. This means it’s essential that you select the right people who can help your company grow, and positively impact its bottom line. Having the right tools, reducing the frequency of sales mistakes and boosting job satisfaction you can maximize results, while minimizing the resources spent. Therefore, the GR8 Standard Solution for Sales & Customer Care covers 4 areas:

1.) Interests
2.) Customer Service
3.) Sales 
4.) Full Spectrum

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Increase Revenue Psychological Insight Sales Manager Assessment

Sales & Customer Care

WE DON’T BELIEVE IN CLIENTS ADAPTING TO SYSTEMS,
BUT IN SYSTEMS ADAPTING TO CLIENTS 

We have an impressive assessment library with hundreds of dimensions that can be leveraged in creating a custom skills-based assessment that supports your organization´s specific competencies and unique vision. 

The Key to Unlock Potential, Drive Performance & Increase Productivity. 

1. Interests - For selection, development & retention

As a result of 60 years of research and meta-analyses, a high correlation has been identified between professional interest and performance in the workplace. Which is why we’ve developed a set of high-validity statements that can gauge a candidate’s interest in 6 main dimensions. These will help identify the level and combination of performance predicting interests for each job. 

Recommended for:

  • Identifying the performance potential
  • Identifying work interests
  • Selection and Job Match
  • Retention and engagement
  • Identifying development and coaching needs
  • Driving performance
  • Increasing Well-being at Work
  • Organizational Health 


Psychological Dimensions:

Interests:

Enterprising | Investigative | Artistic | Social | Realistic | Conventional

Background:

Available Languages: 

Danish, English (UK, USA, Canada), French (France), Hungarian, Romanian, Spanish (Spain), Vietnamese

Time to complete: 15 Minutes

Retention Talent Engagement Organizational Health

2. Customer Service - For selection and recruitment, Job Match, development & performance management

In our current service-dominated world,  in order to survive every industry depends on quality customer care. The assessment identifies the people who have the behavioral characteristics specific for providing a top-quality service in relation to internal or external, governmental or private clients.  Such attributes are essential when dealing with customers and can make a world of difference in the way any given company is perceived by the public. 

Recommended for:

  • Selection, recruitment and interview
  • Job Match
  • Employee development
  • Coaching and personal development 


Psychological Dimensions:

Behaviors:
Customer Focus | Respect | Excellence | Results Oriented | Responsibility | Personal Growth | Flexibility | Team Work

Cognitive:
Working with Numbers Plus | Working with Words Plus | Reasoning Plus

Interests:
Enterprising | Investigative | Artistic | Social | Realistic | Conventional 


Background:

Available Languages:
Please contact us for more information about the language availability.

Time to complete: 15 Minutes

Customer Service Coaching Personal Development Recruitment Team Work Personal Growth

3. Sales - For the selection process

The sales department is the driving force behind your business. But there are plenty of factors that go into being a good salesperson. The GR8 Sales assessment focuses on identifying those personality traits and skills that best predict high performance and top talents. From understanding the needs of the client to having a pro-active attitude, all the dimensions explored  allow you to reap the results of an improved sales force.


Recommended for:

  • Screening, interview and candidate selection
  • Maintenance and increase in the number of clients
  • Identification of sales potential
  • Sales performance improvement
  • Development of sales skills and techniques 


Psychological Dimensions:

Entrepreneurial approach | Understanding clients’ needs | Create adaptive solutions | Active sales | Sales Process Management | Closing sales | Building Client Relationships 

Background:

Available Languages:
Please contact us for more information about the language availability.

Time to complete: 15 Minutes

Candidate Selection Personality Skills Personality Traits Entrepreneur Understanding Client Needs

4. Full Spectrum - For the selection, induction, talent and career management programs

The ultimate tool for measuring employee performance, GR8 Full Spectrum assesses everything from behavioral characteristics to cognitive ability and occupational interests. With this instrument, you’ll be able to get a full overview of an employee’s potential, along with his or her match on a per-organisation and per-position level. The assessment also offers suggestions for future development, as well as the opportunity to create your own content.

Recommended for:

  • Candidate selection and Job Match
  • Employee retention
  • Development of management competencies, skills and behaviors
  • Strategic Workforce planning
  • Induction and succession programs
  • Coaching and personal development 


Psychological Dimensions:

Behaviors:
Conscientiousness | Stability | Openness to Experience |
Energy | Objectiveness | Resilience | Tenacity |
Extroversion | Agreeableness |

Occupational Interests:
Artistic | Social | Conventional | Realistic |
Investigative | Enterprising

Cognitive:
Working with numbers | Working with words | Reasoning 

Background:

Available Languages: 

Danish, English (UK, USA, Canada), French (France), Hungarian, Romanian, Spanish (Spain), Vietnamese

Time to complete: 45 Minutes

Induction and Succession Programs Employee Retention Management Competencies Test Skills Behaviours

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Project Engage - GR8 Sales & Customer Care